Back the end of June I posted a bit here about a very scary experience we had in our local emergency room.
As I said then, it was our intent to send off letters of complaint to the hospital, the insurance company, the compliance board, etc.
I can report that we have received (to date) three letters in response to our incident.
One from the compliance board, one from the insurance company and one from the hospital -- the latter of which indicating that as soon as the insurance company pays the rest of the claim the hospital is going to reimburse us for our $50 copay.
What I find most disturbing is that the company that the emergency room physican works for has not responded in any way -- guess that tells us what the real issue is here
I just hope our making a fuss about this will put some changes into place that will keep someone else from a similar experience